Professional Services Industry Webcasts

Professional Services Industry Webcasts and Surveys, Microsoft Dynamics AX Professional Service Organizations

View archived webcasts conducted by Systems Advisors Group and third party Professional Services industry experts.

Webcast: Managing a Successful Architecture/Engineering/Planning Firm in the New Reality

“Managing a Successful A&E Firm in the New Reality” focuses on how A&E and Environmental Services firms must adapt to the changing business climate. With industry dynamics shifting dramatically following the recent recession, AE&E firms need to implement new business strategies that will drive business development, deliver outstanding value for their clients, and that will maximize the profitability of their firm.

Presenter: Mark Zweig, Founder & CEO of ZweigWhite
With over 31 years of experience in the A/E/P industry, Mark is the founder and CEO of ZweigWhite, a leading provider of business management services and information to the Architecture, Engineering and Environmental Services industry.

As well as being the author of 13 industry related books, Mark is on the board of several A/E/P firms and consults on a wide range of issues including strategic business planning, turnarounds, organizational restructuring, Mergers & Acquisitions, and other management consulting engagements.

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Webcast: Achieving Services Performance Excellence

View a streaming version of our industry webcast, “Achieving Services Performance Excellence”. This presentation features David Hofferberth from Service Performance Insight presenting key findings from his latest research, as well as an overview demonstration of enterprise software for Resource Management and Project Accounting.

About SPI Research

Service Performance Insight (SPI) is a recognized authority in how technology impacts businesses within the services sector. SPI provides consulting, research, and objective advice to help Professional Services Organizations (PSOs) make well informed decisions about how to use technology to optimize the delivery of their services.

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4-Part Webcast Series: Suffering a Recession Hangover? Four Moves to an Effective Recovery

Webcast Part 1 of 4: Expand Revenue by Aligning Sales and Resource Planning Processes

Jeanne Urich, well known business speaker and author takes us through how industry leading firms are taking specific steps to grow their revenue by:

• Improving their visibility of upcoming project opportunities
• Optimizing service and resource pricing practices
• Aligning their sales activities with their resource planning processes

Presenter: Jeanne Urich, Managing Director, SPI Research

Ms. Urich has over 25 years of experience helping services organizations deploy strategies that improve their financial and operational performance, and increase the value they provide to their clients. Ms. Urich is a well known speaker and author on topics such as Strategy, Finance and Operations, Human Capital Alignment, Services Execution, and Client Relationships.

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Webcast Part 2 of 4: Improve Utilization and Project Delivery Success through Effective Resource Management

In this webcast, David Hofferberth of Service Performance Insight explains how utilization levels impact your firm’s performance and tells us how the top performing firms are taking specific steps to:

• Increase utilization levels to grow revenue
• Balance utilization levels across their entire resource base
• Ensure they have the right resources available with the right skill sets to drive on-time, on-budget project delivery

Presenter: David Hofferberth, Managing Director, SPI Research

Mr. Hofferberth has over 25 years of industry experience focusing on the performance of services driven organizations. Mr. Hofferberth is credited with introducing Professional Services Automation technologies to the market, and is a recognized expert in the issues and technologies that help services-driven organizations perform at peak levels.

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Webcast Part 3 of 4: Accelerate Cash Flow with Streamlined Time Entry and Invoicing Practices

In this webcast, industry expert David Hofferberth will explain the real impact of cash flow on your firm, and discuss how the top performing firms are taking specific steps to:

• Increase time entry and billing accuracy
• Reduce invoice generation time and effort
• Improve collections processes
• Get cash coming in the door faster!

Presenter: David Hofferberth, Managing Director, SPI Research

Mr. Hofferberth has over 25 years of industry experience focusing on the performance of services driven organizations. Mr. Hofferberth is credited with introducing Professional Services Automation technologies to the market, and is a recognized expert in the issues and technologies that help services-driven organizations perform at peak levels.

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Webcast Part 4 of 4: Benchmarking 2010’s Top Performing Professional Services Firms

This webcast presents the results of the 2010 Professional Services Maturity Model Benchmark Study where SPI Research benchmarked the top performing Professional Services firms and determined what they are doing differently to set themselves apart from their peers. The Benchmark study was based on 170 key performance measurements around:

• Vision, Strategy and Culture
• Finance and Operations
• Human Capital Alignment
• Service Execution
• Client Relationships

Presenter: Jeanne Urich, Managing Director, SPI Research

Ms. Urich has over 25 years of experience helping services organizations deploy strategies that improve their financial and operational performance, and increase the value they provide to their clients. Ms. Urich is a well known speaker and author on topics such as Strategy, Finance and Operations, Human Capital Alignment, Services Execution, and Client Relationships.

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